User Agreement

Last updated: 17.06.2025

This Agreement regulates the User’s relations with NeuroVision LLC (TIN: 9731092853; hereinafter referred to as the “Operator”), which is the operator of the Website and the “NEUROVISION” computer vision platform, and establishes the permissible usage limits. The User may use the Website only on the condition that the User accepts all the terms and conditions contained herein. Use of the Website means that the User accepts the terms of the agreement. If the User does not accept the terms and conditions of this agreement (hereinafter – “User Agreement”, “Agreement”), the User may not use the Website.

1. TERMS

1.1. The terms listed below shall have the following meaning for the purposes of this Agreement:

Operator	NeuroVISION Limited Liability Company (address: 12 Presnenskaya nab., Moscow, 123112, room. 7/35).
Website	The official websites of the Operator, accessible to the Internet address: https://neuro-vision.ru, https://platform.neuro-vision.ru.
User	A person who visits the Operator’s website or uses the Operator’s software for any purpose, or legally provides their own or other’s personal data (including company’s data).
Client’s User	The User whose personal data is processed by the Operator on the basis of the Client’s instructions.
Operator’s Client (Client)	A person who has access to the “NEUROVISION” CVP on the basis of a license agreement with the Operator, and who instructs the Operator to process the data and determines the purposes of processing the personal data of Client’s Users.
“NEUROVISION” computer vision platform with KYC subsystem (“NEUROVISION” CVP)	The software that is the result of intellectual activity of NeuroVision LLC, the right to use which is granted to the Client in accordance with the agreement. “NEUROVISION” CVP is registered in the Russian Software Registry, registry entry No. 19972 dated November 13, 2023. Access to the software is provided, among other things, through a website available on the Internet at: https://platform.neuro-vision.ru.

1.2. All other terms appearing in the text of the Agreement shall be interpreted by the Parties in accordance with the legislation of the Russian Federation and the usual rules of interpretation of the relevant terms in the Internet.

2. GENERAL PROVISIONS

2.1. The Operator shall provide access to:

to Website:	in accordance with the terms and conditions set forth herein and any additional documents posted on the Website.
to “NEUROVISION” CVP:	in accordance with the agreement with Client and the terms and conditions set forth herein and any additional documents posted on the Website.

By using the Website, by ticking the “I agree to the User Agreement” box, the User agrees to the User Agreement and all rights and obligations contained and/or referred to herein, or any additional terms and conditions set out in the documents posted on the Website. All such terms and conditions shall be deemed to be accepted by the User. If User does NOT agree to all or part of the terms of the User Agreement, User shall NOT use the Website.

2.1.1. The Operator grants the User a non-exclusive (simple) licence to access and use only the Website, the Content and the demo version of the “NEUROVISION” CVP in accordance with the procedure established by the Operator. The Operator establishes the procedure for using the “NEUROVISION” CVP separately by means of an individual agreement with the Client.

2.1.2. All existing (actually functioning) at the moment functions of the Website, as well as any subsequent modifications thereof and additional services appearing in the future fall under the scope of this Agreement.

2.2. This Agreement contains the entire agreement between the parties regarding the use of the Website and supersedes all prior and contemporaneous agreements between the parties. This Agreement does not alter the terms or conditions of any other electronic or written agreement that the User may have with the Operator with respect to any service or any other product of the Operator. In the event of a conflict between this Agreement and an individual agreement with the Operator, the terms of such agreement will be given greater legal effect.

2.3. Use of the Website is regulated by the legislation of the Russian Federation.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES

3.1. The Operator is entitled to:

3.1.1. Modify this Agreement, Personal Data Processing Policy and other documents posted on the Website, as well as modify the Content. The changes shall come into force from the moment of publication of the new version of the document on the Website.

3.1.2. Restrict access to the Website and its functionality in case the User violates the terms of this Agreement.

3.2. The User is entitled to:

3.2.1. Gain access to use the Website.

3.2.2. Use all the functions available on the Website, complying with this Agreement and any other legal documents posted on the Website.

3.2.3. Ask any questions related to the functions and information provided on the Website to the Operator’s details indicated on the Website.

3.2.4. Use the Website exclusively in the manner provided by the Agreement and not prohibited by the legislation of the Russian Federation.

3.3. The User undertakes to:

3.3.1. Provide, upon the Operator’s request, additional information that is required by the Operator to provide services to the User via the Website.

3.3.2. Observe property and non-property rights of authors and other right holders when using the Website.

3.3.3. Not to take actions that may be considered as disturbing the normal operation of the Website.

3.3.4. Avoid any actions, as a result of which the confidentiality of information protected by the legislation of the Russian Federation may be violated.

3.3.5. Observe the rights and legitimate interests of the Operator, third parties and the legislation of the Russian Federation.

3.4. The User is prohibited to:

3.4.1. Interfere with the proper functioning of the Website;

3.4.2. Bypass the navigation structure of the Website in any way to obtain or attempt to obtain any information, documents or materials by any means not specifically provided by the Website services;

3.4.3. Carry out unauthorised access to the functions of the Website, any other systems or networks related to the Website, as well as to any functions of the Website;

3.4.4. Violate the security or authentication system on the Website or any network related to the Website.

3.4.5. Use the Website and its Content for any purposes prohibited by the legislation of the Russian Federation, as well as incite any illegal activity or other activity that violates the rights of the Operator or other persons.

4. WEBSITE USAGE

4.1. Your use of the Website may require you to create an account. The User warrants and represents that all information provided in creating such an account is current, complete and accurate. The User agrees to notify Operator immediately of any change in any information that causes the information provided when creating an account to no longer be current, complete and accurate, or in the event of lost, stolen, password disclosure or unauthorised access to the account.

4.2. The User may use the Website if the User has reached the age of 16 years in accordance with personal law. If the User does not fulfil the requirements, he/she is not allowed to use the Website.

4.3. The Website and its Content are owned and operated by the Operator. The Website Content is protected by copyright, trademark law, as well as other rights related to intellectual property and (or) arising from the legislation on unfair competition.

4.4. By using the Website, the User recognises and agrees that all elements of the Content, without exception, are the results of intellectual activity, the exclusive right to which belongs to the Operator in full, including, but not limited to:

audiovisual works;
text and graphic materials;
computer programs;
trademarks / service marks, logos;
structure of the Website content;
software code of the Website and/or its parts.

The exclusive right as well as other intellectual rights (if applicable) to the above mentioned results of intellectual activity are not transferred to the User as a result of using the Website and entering into the Agreement or other agreement with the Operator.

4.5. The User is prohibited to:

copy, publish, transfer, reproduce, use without the Operator’s permission the results of intellectual activity (including programme code or part of the Website code, its design) contained on the Website in whole or in part, except for cases when such function is expressly provided on the Website (for example, “Share”);
modify: change, delete, supplement the results of intellectual activity and the programme part of the Website contained on the Website;
post personal data of third parties on the Website without their consent;
place advertisements, commercial offers, campaign information and any other intrusive information on the Website, in the account, chat rooms and in any other way use the Website and the data provided by the Operator for the above mentioned advertising, commercial purposes, unless the placement of such information is expressly agreed with the Operator;
in any way, use obscene abuse, to or disseminate information containing calls to riots, extremist activities, participation in mass (public) measures carried out in violation of the established procedure, and disseminate the information necessary to obtain the results of intellectual activity.

4.6. Information posted on the Website shall not be construed as a modification of this Agreement.

5. LIABILITY

5.1. The Website is provided on an “as is” basis. The Right holder does not provide any guarantees regarding error-free and uninterrupted operation of the Website, as well as compliance of the Website with the specific purposes and expectations of the User.

5.2. Any losses that the User may incur in case of intentional or negligent violation of any provision of this Agreement shall not be compensated by the Operator, unless otherwise provided for by the legislation of the Russian Federation.

5.3. The Operator shall not be liable for:

5.3.1. Delays or failures in the transaction process due to force majeure, as well as any case of malfunction in telecommunication, computer, electrical and other related systems.

5.3.2. The actions of transfer systems, banks, payment systems and for delays related to their work.

5.3.3. Proper functioning of the Website in case the User does not have the necessary technical tools for its use, as well as does not bear any obligations to provide users with such tools.

6. BREACH OF THE TERMS OF THE USER AGREEMENT

6.1. The Operator has the right to disclose any information collected about the User, if the disclosure is necessary in connection with an investigation or complaint regarding unlawful use of the Website or to establish (identify) the User who may violate or interfere with the rights of the Operator or the rights of other Users.

6.2. The Operator has the right to disclose any information about the User, which it considers necessary to comply with the provisions of the legislation of the Russian Federation or court decisions, to ensure compliance with the terms of this Agreement, to protect the rights or safety of the organisation, Users.

6.3. The Operator has the right to terminate the access of the User, who violated the terms of this Agreement, to the Website in part or in full by its own decision. The Operator is not obliged to disclose to the User the reason for such termination of access.

7. DISPUTE RESOLUTION

7.1. In case of any disagreements or disputes between the Parties to this Agreement, a claim (a written proposal for voluntary dispute resolution) shall be a mandatory condition before resorting to court.

7.2. The recipient of the claim within 30 (thirty) calendar days from the date of its receipt shall notify in writing the party that sent the claim of the results of consideration of the claim.

7.3. If it is impossible to resolve the dispute voluntarily, any of the Parties shall have the right to apply to the court for protection of their rights, which are granted to them by the legislation of the Russian Federation.

7.4. All disputes arising from the use of the Website by the User or from this Agreement shall be considered in court at the location of the Operator.

8. ADDITIONAL TERMS AND CONDITIONS

8.1. The validity of this Agreement (hereinafter referred to as “Term”) begins from the moment the Website starts and continues indefinitely, unless otherwise stopped by the Operator through a written notice or by User.

8.2. The Operator expressly reserves the right to modify, suspend or discontinue all or part of the Website at any time and may also terminate the User’s usage of the Website at any time. Without prejudice to any other rights, this Agreement shall automatically terminate if the User fails to comply with any of the restrictions or other requirements described in this Agreement. Upon any termination or expiry of this Agreement, the User shall immediately cease using the Website, including, without limitation, any use of the Operator’s trade marks, trade names, copyrights and other intellectual property.

8.3. If any term, provision or restriction of this Agreement is recognised by a competent court as invalid, illegal, void or unenforceable, the remaining terms, provisions and restrictions set out in this Agreement shall remain in force and shall in no way be affected, violated or invalidated.

8.4. The Operator shall not accept counter-proposals from the User regarding changes to this User Agreement.